Privacy Policy

Last Updated: January 2025

Look, we get it - nobody actually enjoys reading privacy policies. But if you're in the gaming industry, you know compliance matters. So here's the straight talk on how we handle your data.

What Information We Collect

When you reach out for a consultation or use our services, we collect:

  • Contact details: Name, email, phone number, company name
  • Business information: Your licensing goals, current operational status, jurisdiction preferences
  • Technical data: IP address, browser type, pages visited (standard website analytics)
  • Communication records: Emails, call notes, document exchanges related to your licensing process

We don't collect payment card data directly - that goes through our secure payment processor.

How We Use Your Information

Here's what most operators miss: we're not selling your data to third parties. Period.

We use your information to:

  • Provide licensing consultation and compliance support
  • Communicate about your application status and regulatory updates
  • Improve our services based on client feedback
  • Send occasional industry updates (you can opt out anytime)
  • Comply with our own legal obligations as a consultancy

Who We Share Data With

The real cost isn't just what we collect - it's who needs to see it. We share information only when necessary:

  • Regulatory authorities: When required for your license application
  • Legal partners: Vetted attorneys who handle jurisdiction-specific filings
  • Service providers: CRM software, email platforms, document storage (all under strict NDAs)
  • Your designated representatives: Anyone you authorize in writing

We never sell, rent, or trade your information. That's not our business model.

Data Security

You've got two options with sensitive data: encrypt it properly or regret it later. We choose the first.

Our security measures include:

  • 256-bit SSL encryption for data transmission
  • Secure cloud storage with access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data handling protocols

Your Rights

You have the right to:

  • Access your personal data we hold
  • Request corrections to inaccurate information
  • Request deletion (subject to legal retention requirements)
  • Opt out of marketing communications
  • File a complaint with relevant data protection authorities

Cookies and Tracking

We use basic analytics cookies to understand how visitors use our site. No creepy ad retargeting or selling your browsing history. You can disable cookies in your browser settings, though some site features might not work perfectly.

Changes to This Policy

Gaming regulations change. Our practices evolve. When we update this policy, we'll post the new version here with a revised date. For material changes, we'll email active clients directly.

Contact Us

Questions about how we handle your data? Don't guess - ask.

Email us at [email protected] or call our main line. We'll respond within 48 business hours.

Note: This privacy policy applies to our consultation services. Once your license is active, you'll need your own compliant privacy policy for your poker operation. We can help with that too.