Last Updated: January 2025
These Terms of Service govern your use of LicenseLink's poker room licensing consultation services. By engaging our services or using our website, you agree to these terms. Read them carefully - they're written in plain English because nobody likes legal surprises.
What We Actually Do (And Don't Do)
LicenseLink provides strategic consulting for poker room licensing in the United States. Here's what that means in practice:
- We Do: Analyze your jurisdiction options, prepare compliance documentation, coordinate with regulatory bodies, and guide you through the licensing process
- We Don't: Practice law (we're consultants, not attorneys), guarantee license approval (regulators make final decisions), or handle your ongoing compliance after licensing (unless separately contracted)
Think of us as specialized guides through regulatory terrain. We know the paths, but you're ultimately responsible for your own compliance journey.
Service Engagement Terms
Payment Structure: Most engagements start with an initial consultation fee, followed by project-based pricing or monthly retainers. Payment terms are outlined in your specific Service Agreement. No refunds on consultation fees - our experts' time is the product.
Scope Changes: Licensing requirements shift. If regulatory bodies change their criteria mid-process (happens more often than you'd think), we'll adjust our approach. Material scope changes may require fee adjustments - we'll discuss before proceeding.
Your Responsibilities: You must provide accurate information about your business structure, financial standing, and key personnel. Incomplete or misleading data slows everything down and may disqualify your application. We can't fix what we don't know about.
Confidentiality and Data Use
We treat your business information like our own compliance files - locked down tight. Client data isn't shared with third parties except when required for your licensing application (regulators, background check providers, etc.).
Anonymized case study data may be used for marketing. "Mid-sized poker operator in Nevada" won't identify you, but helps us show what we do.
Limitation of Liability
Here's the reality check: We provide expert guidance, but we don't control regulatory outcomes. Our liability is limited to the fees you've paid for services. We're not responsible for:
- Regulatory denials based on your business history or structure
- Delays caused by government processing times
- Changes in licensing requirements after consultation begins
- Opportunity costs from delayed launches
This isn't us dodging responsibility - it's acknowledging that compliance has moving parts we don't control.
Termination Terms
Either party can terminate services with 30 days written notice. You'll pay for work completed through the termination date. Mid-application cancellations are tricky - we'll work out a fair resolution based on where your licensing process stands.
Dispute Resolution
If something goes sideways, let's talk first. Most issues get resolved through direct conversation. For formal disputes, we'll use binding arbitration in [Jurisdiction] under AAA Commercial Arbitration Rules.
Changes to These Terms
We may update these terms as our services evolve or regulations change. Material changes get emailed to active clients 30 days before taking effect.
Questions about these terms? Contact us at [email protected] - we'd rather clarify upfront than argue later.